Tag Archive: ITS

NEWS: UC Office of the President IT Client Services earns top customer satisfaction rating among higher education peers

January 23, 2025 All Articles, , ,

Person pointing at computer

In 2024, UC Office of the President’s IT Client Services (ITCS) team showcased exceptional survey results, achieving high satisfaction ratings within their key service areas: Senior Management Support (93%), Telecom Services (92%), and Technology Support (86%). These results highlight ITCS’s…
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Transforming the accessibility landscape – meet Rujuta Swadi, UC Santa Cruz accessible technology intern

June 9, 2023 All Articles, , , , , ,

Rujuta Swadi, Accessible Technology Intern, UC Santa Cruz, UC Tech Community member: "I want to spread the message that no matter who you are, digital accessibility is an issue that needs your attention."

By Cheyenne Matthews-Hoffman. Last month, the Information Technology Services (ITS) team at UC Santa Cruz created a Digital Accessibility Awareness web page. Accessible Technology Intern Rujuta Swadi, led this project, among many of her accomplishments since joining last summer….
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UC Tech Exec: A Thanksgiving Message from VP of IT Van Williams

November 24, 2021 All Articles, , , , , , , , , , , , 0

“UC Tech Exec” is a new series to give blog readers the opportunity to hear from executives from throughout the UC Tech community. The series is being launched with a heartfelt Thanksgiving message from Van Williams, the vice president for…
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Supporting the Tech behind Campus COVID-19 Testing

April 7, 2021 All Articles, , , , , , , , , , , , 0

Assistant professor Juliet Morrison test run equipment in the COVID-19 testing lab on Monday, August 10, 2020, at the Multidisciplinary Research Building at UC Riverside . Researchers are preparing the lab that will be used for rapidly testing students, staff, and faculty members. (UCR/Stan Lim)

By Alexandra Chrystal. COVID-19 presented UCR with many new challenges. Access to technology that allows us to continue to learn, teach, and work remotely is now a requirement rather than a convenience, and ITS is proud to have helped mobilize…
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UC Santa Cruz Student Corps

October 28, 2020 All Articles, , , , , , , , , 0

UCSC Student Corps

By Jim Phillips. In response to the shelter-in-place order that was instituted in California due to the coronavirus pandemic, Jay Olson, divisional liaison for the Humanities Division, Information Technology Services (ITS), brought together a group of UCSC student workers to offer…
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CruzHacks 2020: A Student-Led, High Energy Weekend 

May 27, 2020 All Articles, , , , , , , , , 0

By Jim Phillips. Stevenson College at UC Santa Cruz overlooks the Monterey Bay, offering one of the most impressive views our campus has to offer (and that is saying a lot). Each year, on the three-day Martin Luther King day weekend,…
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How ITS Has Helped UCR Transition to Remote Learning

May 20, 2020 All Articles, , , , , , , , , , 0

ITS provides drive-thru distribution of laptops in its Loan2Learn program. (UCR/ITS)

By Imran Ghori. Ensuring that UC Riverside students, faculty, and staff members can access proper equipment and technology has been a key part of the campus’ transition to remote learning and working. Information Technology Solutions, or ITS,…
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UC Santa Cruz CIO, Van Williams, Talks Diversity

February 19, 2020 All Articles, , , , , , , , 1

By Jeané Blunt. In recognition of Black History Month, I interviewed Van Williams, the chief information officer (CIO) and vice chancellor of information technology at UC Santa Cruz (UCSC). Williams is a strong proponent of diversity and inclusion initiatives and…
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A Product Mindset and Joy at Work: UCSC ITS Reorganizes

November 20, 2019 All Articles, , , , , , 0

By Jim Phillips and Jim Williamson. Over a decade ago, the Information Technology Services (ITS) Division at UC Santa Cruz had a structure that was fairly typical in higher education. The ITS Division was organized around a set of central…
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