Tag Archive: Jim Davis

UCI Health CTO Jim Davis on the Successful Cloud Migration of Patient Call Centers – One Year After Go-Live

March 21, 2025 All Articles, Artificial Intelligence, Cybersecurity & Digital Risk, Digital Experience, Emerging Technologies, ,

Jim Davis

UC Irvine Health (UCI Health) recently migrated its patient call centers to the cloud—a major milestone in modernizing patient interactions, enhancing security, and improving efficiency. Led by Jim Davis, Chief Technology Officer (CTO) of UCI Health, the transition marks more…
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UC Irvine Health’s chief technology officer, Jim Davis, shares insights from Genesys implementation

November 14, 2023 All Articles, Projects & Initiatives, , , , ,

Jim Davis shares insights from Genesys implementation

Jim Davis, chief technology officer (CTO) at UC Irvine Health, recently shared news of the roll out of a new service with Genesys, a Gartner-ranked technology company that offers customer engagement, employee engagement and business optimization solutions. Listen to this…
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