If hackathons are your thing, don’t miss out on registering for the NorCal Chatbot Hackathon on March 5, hosted at CSU East Bay with Salesforce. The hackathon runs 9 am to 5 pm.
All are welcome! A technical background is NOT required. The purpose of the hackathon is to make responses to inquiries such as “what is my GPA, when is the dining hall open, send me my transcripts, what is my balance and how do I pay?”
Chatbots help reduce staff time spent on frequently asked questions, repeated processes, connecting people with forms, and searching for general content/information. The more these items can be automated, the better the student experience and the more time can be freed up for staff to focus on more strategic work.