GUIDING STATEMENT
We deliver data and technology services and, through collaboration with partners, transform the role of Information Technology to advance the UC mission.
FIVE-POINT STRATEGY
- Deliver quality services through continuous assessment and improvement
- Promote data as an institutional asset with strategic value to all constituencies
- Collaborate with partners on technology initiatives to ensure UC continues to be accessible and affordable
- Prepare the workforce to support the initiatives of the Office of the President and the increasingly strategic role of IT
- Connect UC leaders to promote collaborative solutions and the value of enterprise interoperability
OBJECTIVES for 2014 – July 2015
- Build a competency roadmap for ITS that outlines capabilities and professional development needs
- Complete service design on “Anytime/Anywhere Access”
- Complete deployment of the first phase of ITIL service management
- Reduce IT infrastructure and operations cost by 5% each year
- Demonstrate the power of data visualization to facilitate the use of UC information for public benefit
- Meet project milestones in alignment with customer project plans
- Structure ITS to make it easy for customers to engage with us and co-create business solutions through the use of IT
- Deploy a transparent and consistent budget model in collaboration with UCOP and campus customers
- Develop a focused UCOP information security strategy and lead the revision of systemwide information security policy
- Create communications vehicles within ITS and across the UC IT community to exchange information, ideas, and accomplishments